"I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' Flashcards. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. 5. closed register drawer Why did you choose that particular rating for yourself? Here are five common Panda Express Shift Leader interview questions and answers. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. raphaelamadeus. A good follower is good at following directions and working hard to accomplish tasks. "I would like to see my experience in leadership grow over the next few years. Associate discounts for many brands In those instances, honesty isn't always the best policy. (9) I am upset. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. 2 Pesticides Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Monterey Park, CA. What do you like best about working here? Is the overall food/ingredient quality better than their top competitors? You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. amir_sykes7. * Within the range, individual pay is determined using various factors, including work location and experience. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." Be true! I brought it up to management and we had a discussion on how to address the situation.". Panda Express Interview Questions and Answers. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. ", "I have researched Panda Express a great deal, before coming in today. Shift Leader (FT) - Panda Express - DFW Airport. This is a good start! "Our company had a contest . (8) I am angry. 1. inventory All absences were excused and with notice. 95 terms. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 To bring our 2020 vision alive & in action. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. On a scale of 1-10, how skilled are you in communication? I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Luckily the restaurant next door had it and I was able to get it for the customer. Edge Reading, Writing . ", "Could you please give me a few reasons why you like working for Panda Express?". "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. Rest assured, I would be proud to uphold the cleanliness standards at Panda Express. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. Assure the interviewer that you have researched the workplace culture at Panda Express. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. Sign up. You can improve this answer by talking about your rate of accuracy with cash handling and deposits. If you have experience leading a team, describe what made you successful in that role. Website. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. Share that you have the means to get to work consistently and on time. As a previous manager, I understand the value of employee honesty. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. Should I end up on these social platforms, I will be sure to follow Panda Express. 8. funds properly stored In safe, 4 Temperature All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Taking the fall for a situation, to protect a co-worker, is a tricky situation. "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. Panda Express Hourly. State a fault required for the role but not a dealbreaker if you dont have it. If you get upset you will take it on future customers. Aug 2021 - Present1 year 8 months. In my current position, I am always the first to notice anything out of place or in disorder. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Panda Express was updated by Rachelle Enns on May 26th, 2018. As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. Panda Express- Shift Leader. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. $26 to $36.40 Hourly. 2 food on Steam Table and rice cabinet holds at 140+ An example would be if a donor has a severe reaction. The biggest success factor I believe is communication. "I have taken Food Safety Level I, II and III. 11 terms. Why do you want to work at Panda Express? Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. Be capable of always delivering exceptional results with high standards and great attitude. Averages based on self-reported salaries. ", "I appreciate that Panda Express has such a strong focus on cleanliness. Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. COVID update: Panda Express has updated their hours, takeout & delivery options. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. Have you ever had to take on a task or a role that you felt was over your experience level? Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. It sounds like you have a history of being trustworthy! This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. favorite_border. ", "I like the culture Panda Express offers. We value diversity in all forms and know the strength it brings. The most recent was just a couple of years ago when we were serving BBQ at my current job. ", "I consider myself honest, trustworthy, and responsible. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. Are you resourceful when it comes to resolving customer issues? So PIC can mean different things. Perhaps you go with a gut feeling. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. Buena Park, California, United States. With that said, I am very confident in my ability to quickly succeed. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". Great Compensation Package and Bonus Opportunity When you state your weakness make sure you say what you are doing to overcome that weakness. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. I think that it is important to give back to your community, whenever possible. My previous job as a manager required daily cash handling and nightly deposits. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. Then find a resolution and finally determine how it began in the first place.". Everyone handles the stress and disappointment of setbacks differently. Search and apply to 50 job postings in the area across a variety of career fields. Medical and Dental Insurance ", "I have always taken pride in the fact that I am responsible and trustworthy. 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Then tell the interviewer about your past related work experience. Recommended textbook solutions. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. 251 Panda Express reviews. Full-Time. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. ", "State and federal laws require companies to produce schedules for employees in advance. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. Can you tell us about your previous work experience? We can all agree that interviews are stressful and competition is intense. You're wanted here: All in all, it was worth it to speak up. Example: I am an avid sports fan who loves spending time with my family. Panda Express began as Panda Inn. We're committed to being your source for expert career guidance. Read our Terms of Use for more information. Because this would be my first position in the restaurant industry, I am new to these topics. Describe the specific Task you were supposed to accomplish. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. ", "I held the position of Training Coordinator for 2 years at our center. Learn. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". What about this position is the most important? Both have great qualities. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. 4.guest reciept Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. You're right - communication is key to being a successful leader. Sometimes it's just about being encouraging.". Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. I will often get a group of employees together and work out a game plan on how to accomplish the goals. This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. However; time may come when you need to speak up about something, and it may not look the best on you. Related Searches:All Shift Leader Salaries|All Panda Express Salaries. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. The estimated base pay is $31,797 per year. Example: I feel like I thrive in fast-paced environments. Draw on your references or examples of a time when you went over and above for a customer. If there is a reason you believe you require an accommodation, please reach out to Human Resources. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. You've confirmed that you can be counted on to arrive on schedule. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Assure the interviewer that you can meet their customer service standards. 9.manager key- posession by pic/manager, 1. lock back door-all times The interviewer would like to know what attracts you to a role with Panda Express. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. Additionally, the company may offer bonuses or other incentives to employees based on performance. ", "Yes, I use Facebook and Twitter regularly. I do have classes on Monday and Tuesday evenings. TCI-M2 Concepts, J.V. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. Dont wear too much jewelry and if you have long hair wear it back. You must create your own answers, and be prepared for any interview question in any interview. If you dont see improvement after a week or two, say that you would let them go. - Is there any reason why you would not hire me? ", "I appreciate that Panda Express encourages continued education and training. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. Pleasant, IN. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. hurray. JOB ID. This will let the interviewer know that your goals are aligned with their business objectives. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. ", "I am a team player with very few limitations to my schedule. Learn. Help make it more accurate by adding yours. The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? This question gives the interviewer a chance to get to know you. Paid Training to prepare you for success Prefer some Operations experience, Food Safety: I've done this in each company I've worked for and wouldn't have it any other way. My boss put me into a server role with very little training. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Additionally, the company may offer bonuses or other incentives to employees based on performance. ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. How to Answer: Why Do You Want to Work Here? It was inspiring. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. Share details about how you communicated with your team to help them understand the goal and their unique roles. There was a senior citizen at the restaurant and he had finished his meal. If it's a difficult customer who shook me up, I will take a breather outside for a moment. I was raised to trust my initial response so, I do just that! Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. I took charge for two weeks, and the experience was quite positive! Learn how this feature works. Have a second read of the job description and find theskills and experience required for the position. What is top of mind when it comes to filling this role? (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. About This Job. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. It started to rain and he was worried, as he did not have an umbrella. It doesn't have to be a formal role as a manager or supervisor. Education and Experience: You've answered well! (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. Tell about the Action you took to overcome a challenge and complete the task. Posted: February 28, 2023. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. View distance . Also, what types of career growth opportunities would follow this position? Share some of your strengths to show you have qualities in both categories. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. "My schedule is very open except for Monday evenings. I was sick just 2, and a note from my Doctor accompanied those. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . In total, I took 12 vacation days out of my 15 allotted days. Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. I am excited to take on a team lead role again. . . Closing Date March 9, 2023 At 500 Pm. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. Shift Leader - 2123. Previous experience in a customer service or restaurant setting is preferred, but not required. Honesty and integrity are valued by all employers. And lastly, do you have internal candidates who are also interviewing for this position? 4.no sharing keys or codes Talk to the interviewer about any areas of training that you feel you may be lacking. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. ", "I would describe my customer service skills as consistent, positive, and energetic. Overtime may be required during peak business hours. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. Email *. Job Description Indeed.com. ", "I would say about a 9. We like the sound of that. You can strengthen this answer by talking about how you handle a setback. Jayjay463 PLUS. Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. The highlight for the interviewer the primary factors that made your leadership style a success. . As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively. ", "Here are some sample questions: - When would you like to have this position filled? I appreciate your balanced approach to this question. Name *. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. You can also use your ability to lead by example to show new employees how to do their job correctly. * Within the range, individual pay is determined using various factors, including . I would be thrilled to build a lucrative career with Panda Express. 5.delete inactive codes ", "Yes, I have a food handlers card several times over the years. ", "Yes. (14) Sincerely. (5) The service has been sporadic. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. (12) I need that cash! I am comfortable with these types of tasks. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? Practice 31 Panda Express Interview Questions. Share more about how you assess the situation before moving on to the rest of your answer. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. ", "When I have a difficult customer I will try to kill them with kindness. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. job listings and job resources. It's best, to be honest, and tell the truth whenever possible. Shift Leaders must be able to handle stressful situations and remain calm under pressure.
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